If at any time you are not satisfied with your product, please feel free to send me a message and I'll gladly work with you to find the best solution to the problem. Due to the nature of the products, returns are not accepted. If a product was somehow spilled or damaged during the shipping process, photographic proof is required before issuing a refund or sending replacement product. There are no refunds on wholesale orders but again, if something was damaged during the shipping process, please let me know so we remedy the situation. I can be reached at [email protected].